Top 8 Questions to Ask Your Garage Door Installer

Jayde Ferguson

If you are a homeowner, at some point or another, you will likely need to or want to replace your garage door.A recent study by the National Association of Home Builders found that a new garage door can increase the value of your home by as much as 4% which can equate to thousands of dollars. Though you might believe that you don't have to spend the money to hire a professional installer, doing it on your own isn't always the best idea. Keep in mind that the garage door is the largest moving object in your home and can also be one of the most dangerous so leaving the job to the professionals can eliminate a lot of potential problems.

By making the smart choice to hire a professional garage door installer, you are not only ensuring that the installation goes off without a hitch, you are also making sure that your family remains safe from accidents. Before you hire any garage door installer, however, make sure that you are asking the following questions:

1. What are Your Qualifications?

Though it might seem unnecessary to ask a professional what their qualifications are, you can never be too sure. This is the reason it is very important that you find out how qualified a garage door installer is before you hire them. Some of the things you should look for include professional certification, how long they have been in the field and if they keep up on training. The best person to hire will be certified; they will be a lifelong learner and will have been installing for several years.

2. Can I See a Portfolio of Previous Work and Customer Testimonials?

When you hire a garage door installer, they can tell you anything, right? Don't believe them until you see it with your own eyes. This is why you want to ask for a portfolio of their work as well as customer testimonials. If they have references you can contact, that will be even better! Any reputable company will be more than happy to show off their work and encourage you to check out testimonials. You can always have a look at their social media sites for any feedback customers have given on their too.

3. Do You Give a Cost Estimate?

You will also want to make sure that you ask your potential garage door installer if they can give you an estimate on the cost. According to, the installation price will range anywhere from about $700 to $1300, including the cost of the door, but this can vary depending on location, variety and company. Either way, make sure you are looking around in order to get the best deal. Remember if a deal sounds too good to be true – it probably is! Quality over cost should always be a priority, even if you are on a budget.

4.  How Long Will the Job Take?

Many garage door installation companies will offer same day or next-day service. Make sure you ask if they don't give you an expected time frame for the job though. Also ask how long the installation process will take – this could be up to several hours depending on the company and process.

5. Do You Have Insurance?

Making sure that the garage door installer in insured is important for two reasons. One of these reasons is that you don't want to take the chance that any of your belongings get damaged during the installation. If they do, the insured installer will be able to cover replacement. The other reason you want the installer to be insured is due to the chance of injury. If the installer is injured while installing your garage door and they aren't insured, you could be held liable for those medical costs.

6. Are There Any Hidden Costs or Fees?

Additionally, make sure to find out if there are any hidden costs or fees. Many times you will get your estimate and think that it's a great deal. However, once you get your final bill, it is a lot higher than your estimate was. Companies do this by putting in hidden fees, and you may have even agreed to these fees by signing a contract that you didn't read. For instance, there may be a disposal fee for your old garage door that wouldn't be in the estimate for installation, yet it is in the contract. Read the contract and ask specifically if the estimate is the price you will pay.

7. What Type of Warranty is Included?

You will also want to ask what type of warranty is included in the installation of your new garage door. Ideally, you will choose a company that offers a great warranty beyond the manufacturer's warranty. These can last from one to three years on average, but some companies will offer an extended warranty for five, seven or even 10 years. 

The length of warranty offered can also distinguish a reputable company from one that isn’t. A company that believes and trusts in their product will be more inclined to put a longer warranty on it, knowing it will last the distance. Companies that offer little to no warranty can be a good indication that it’s not trustworthy. 

8. Do You Offer Several Options and Colours?

You should also find out about the options the garage door installation company offers to their customers in terms of colours, materials and price. Most companies will have a number of options available, and this can be advantageous to you as it means you are more likely to find the perfect door to fit your family's needs.

As you can see, there are a number of great questions that you should be asking before you officially hire any garage door installation company. By asking these important questions, and even coming up with some of your own, you can feel confident knowing that you are making an informed decision when it comes to this investment into your home. 

Author Bio

This article is written by Jayde Ferguson, who writes for Perth Garage Door Company, a locally operated business that uses the highest quality products for the safest and best designed garage doors in Perth.